Privacy Policy

PIGEON MEDIA CO., LTD. Privacy Policy applies to the operations of the company. Regardless of the means of access, whether accessed through the use of the service of the website https://joon.com.kh and affiliated companies and subsidiaries (hereinafter collectively referred to as the " Services ") by the Privacy Policy has set the policy and procedures for collecting, using and disclosing information of visitors or users of the Service (" Users "), including users who have subscribed to the Service and users who are not subscribed to the service which in this Privacy Policy ("policy ) will explain in detail that What information does the company collect? And what is it used for? Please read this policy carefully. Because this policy explains how the company collects, uses, discloses and/or transfers personal information of users.

What information does the company collect?

1. Information about users

The company may collect information about users such as first name, last name, phone number, gender, date of birth, email address, profile picture, contact methods, etc., including information, text, images, audio, logos or content that users import (upload) or distribute through themselves. This information allows the Company to improve its services and can be provided in additional forms and uses.

If the user is a purchaser or online services such as users who have purchased a voucher deal or a user of massage at home or other services. The company may collect information about users. User contact information user billing and credit card information and service usage information such as first and last name phone number address and travel landmarks and personal disease information, etc.

If the user is a business or business owner, the company may collect information about a user's business or affairs, such as a business or entity name. Name and surname of the business owner ID card number or juristic person registration number of the business operator or business owner business address telephone number, e-mail or other means of contact bank account details (name of the account holder, account number, bank name), etc.

In addition, the company may collect user information from the use of the Service, other organizations or additional sources. This is for the benefit of the company's business including the development and improvement of the company's service quality

In the event that the user changes the user's personal information the user must notify the company. In order for the company to update the information to be accurate, up-to-date and complete as possible It is deemed that the user's personal data that the company controls is accurate, up-to-date and complete, and the user waives the right to object or take legal action against the company for the incompleteness of such personal data.

In the event that the user provides personal information of others to the company, the user is obliged to notify that person about the services as well as collecting, using, disclosing and/or transferring information to relevant foreign countries. Before submitting personal information of such persons to the company and must obtain the consent of that person or relying on other relevant legal bases as an exception of consent and notify such person of this policy.

2. Information that the Company collects automatically

The company may automatically collect information about users' use of the service, such as access time, user movements within the service. How long the user has been in the system device ID or other device identification number ( Unique Identifier), IP address, language information, device name and model operating system information location and time zone geo-location information, etc.

Data use

The company uses information collected from users or information about the user to enable the user to use the company's services for the purposes of the user and for other purposes that are necessary under the law as follows:

  • To serve or perform the duties under the contract with the users
  • To respond to user request communicate with users perform customer service and provide technical assistance
  • To verify the identity of the user and prevent spam or unauthorized actions or illegal
  • To prevent, detect, avoid and detect fraud security breach or other actions that may be prohibited or illegal
  • To take the necessary actions to fulfill the obligations of the company to the governing body; tax authority law enforcement or legal obligations of the company
  • To take the necessary actions for the legitimate interests of the company; or of another person or of another juristic person
  • To prevent or stop any danger to life, body or health of any person
  • To take the necessary actions to accomplish the duties of the public interest; or is it necessary to exercise the legal powers that the company has been given the right to operate
  • To achieve the objectives related to the preparation of historical documents for the public benefit or for research purposes or statistics with adequate security measures

In addition, the company uses information collected from users or information about the user to enable the user to benefit from the use of the service as the user chooses to give his consent as follows:

  • To improve the company's services and respond to the needs and user satisfaction including for research-related purposes and other analysis by studying and understanding the accessibility and use of the company's services
  • To offer and provide products, services, discounts or promotions from the company and/or affiliated companies and the company's partners to analyze, market and advertise according to the target group as well as modernizing the service and promotional offers.

If the user does not provide the user's information to the company or providing inaccurate, complete information, the company may not be able to facilitate communicate or provide some services of the company or all to the user

sharing of information

The company may disclose and/or transfer user information to the following persons located in Cambodia: and/or abroad which those countries may have or lack of adequate data protection measures similar to Cambodia's data protection measures

1. Affiliates and subsidiaries

The company may disclose information collected to its affiliates and subsidiaries for purposes under this policy.

2. Service provider

The company may disclose the information it collects to its business operators or business owners, service providers, contract contractors or agents acting on behalf of the company

3. Transfer or merger

The company may transfer the information it has collected to other companies in connection with or during negotiations for a merger, sale of assets, borrowing money or an entire acquisition or any part in the company's business

4. Third parties and business partners

The company may share information with its third-party partners. This includes advertisers and researchers.

5. Proceedings with Legal Procedures

The company may disclose information to comply with the law. Court proceedings, court orders, subpoenas, or other legal proceedings

6. PROTECTING THE COMPANY AND OTHER PEOPLE

The company may disclose information if the company believes it is necessary to investigate, prevent or address illegal activities. It is suspected to be fraudulent. A situation that could threaten the safety of any person Violation of the terms and conditions of use of the company's services or this Privacy Policy or as evidence in litigation in which the company is involved

7. General information or non-identifiable information

The company may share overview information or non-personally identifiable information about users to third parties for marketing, advertising, research or similar purposes.

8. Other users

The company may disclose personal information of users to other users accessible in the case of being part of the company's services

Retention and retention periods

In general, the company will collect user information as necessary to perform the company's services and/or obligations. To the extent reasonably necessary for the purposes described in this Privacy Policy or as required by relevant personal data protection laws. The company may keep information that the company has reason to believe that it may be a dispute/litigation. As permitted by applicable law, the company will use its best efforts to provide security measures for the user's personal information. To prevent the loss, access, use, alteration, alteration or unauthorized disclosure of the user's personal information, and the company will delete or destroy the personal information or make it non-personally identifiable information of the user when it is no longer necessary.

Cookies

Cookies are text files that are stored on a user's computer when they visit a website. This text file collects information that can be read by the website when the website is subsequently revisited. Some of these cookies are essential. Otherwise, the website will not work perfectly. Other types of cookies It also provides convenience to website visitors. This is because the username is remembered in a secure way. It also remembers the language used. For example, cookies prevent users from entering the same information each time they visit a website.

The company collects information about every visitor's visit to the website through cookies or similar technologies. and the company will use cookies for the benefit of improving efficiency in accessing the company's services via the Internet including improving the efficiency of using the company's services on the Internet It will be used for the following cases:

  • To help the company maintain the variables used for data collection (session) when the User uses the Service and/or any other service, enabling the user to continually sign in to the user's account on the company's website.
  • To improve the security of the company's systems to collect user preferences and provide customized services for users to study user behavior on the website to be developed to be easy to use faster and more efficient

The types of cookies the company uses and how to use them include, but are not limited to: following items

Strictly Necessary Cookies: These cookies are essential to the operation of the website. This includes cookies that enable users to access information and use the company's website securely.

  • Functional cookies of the website (Functionality Cookies): These cookies are used to recognize the user when the user returns to the website. This allows companies to customize content for users, adjust the company's website to meet the user needs including remembering user settings such as the language used, etc.
  • Website analytics/measurement cookies (Analytical/Performance Cookies): These cookies allow the company to remember and count the number of visitors to the website, as well as to help the company know the behavior of visiting the website to improve the functionality of the website to be of better quality and more suitable It also collects statistical data on how you access and visit the website. This will improve the functionality of the website by allowing users to easily find what they are looking for and help companies understand the interests of users and measure the effectiveness of the company's advertising.
  • Advertising Cookies: These cookies remember the user's preferences in accessing the website and use it as a basis for personalizing the website pages in order to offer the most suitable advertisements to users as possible, for example, by choosing to display advertisements for products of interest to users. Preventing or limiting the number of times users will see an ad's web page repeatedly to help measure the effectiveness of your ads in most web browsers. The user can control or set whether to accept cookies or not or limit your ability to set cookies. Users may not be able to take full advantage of the website or access to all functions. This may limit the overall user experience.

Notifications/Notifications

The company may send a notification or notifications to the user's device which users can set to open or you can turn off receiving these messages at any time by setting a notification on the user's device or by changing the settings on the Service

Data Subject Rights

Subject to the relevant laws users may have the following rights to their personal data:

  • The user has the right to withdraw his consent to the processing of personal data for which the user has given his consent to the company. For the duration of the user's personal data with the company, however, if the user withdraws the user's consent The company may not be able to facilitate communication or may provide some or all of the Services to users.
  • The user has the right to access the user's personal data and request the company to make a copy of such personal data for the user.
  • The user has the right to request that the company correct any inaccurate information. not current or add incomplete information
  • The user has the right to request that the company delete or destroy or make the user's personal information anonymous in some cases. according to the relevant law
  • The user has the right to request the company to provide the user's personal
  • The user has the right to object or prevent the company from collecting, using or disclosing personal information of users in certain circumstances according to the relevant law
  • The user has the right to lodge a complaint to the competent government agency if it believes that the company has failed to comply with the law.

Users may exercise these rights by contacting the company as detailed. Contact as stated later

Privacy Policy of Other Websites

This Privacy Policy It is used only for the provision of the company's services and the use of the company's website. If a user has clicked a link that links to another website or access and use other websites Instead, users are subject to and comply with the privacy policy displayed on that website.

Changes to the Privacy Policy

The company will review the Privacy Policy on a regular basis to comply with applicable practices and laws and regulations. The company will notify users by updating the information in the service of the company as soon as possible when necessary. The company will obtain the user's consent for any changes that requires user consent.

Contact

If the user wants to exercise any rights in accordance with the relevant laws as stated above Have questions about the privacy policy of the company's services, have suggestions, questions or have complaints about this policy? Please contact or inform the company's Data Protection Officer at info@joon.com.kh or by contacting the company directly.

JOON (Office)

Anina Building No. 240, 1st floor, Street/Road, Sansam Kosal Muoy village, Boeng Tumpun 1 commune, Mean Chey district, Phnom Penh, Cambodia

Telephone: +855 11 985 558